Resume

Senior Software QA Engineer

Remote | November 2022 - Present

Lead architect of open-source Github repository rancher/tfp-automation, a CI framework for testing Rancher Terraform providers, automating daily regression tests, and provisioning QA environments.

Main contributor to the open-source rancher/tests Github repository, enhancing test coverage for various Rancher components.

Lead validation of complex Rancher issues, performing thorough testing and root cause analysis to facilitate efficient bug triage and quality improvements.

Maintain QA documentation for automation and issue validation, and test setup.

Software QA Engineer

Remote | April 2022 - November 2022

Executed testing for Rancher to validate issues and log defects.

Developed and maintained automated test cases within the Go test framework, enhancing test coverage and reducing manual testing.

Authored internal Confluence documentation, expanding technical knowledge and improving collaboration.

Linux Product Engineer

Redlands, CA | November 2019 - April 2022

Validated and certified supported Linux distributions for ArcGIS Enterprise.

Lead engineer for the deployment of ArcGIS Enterprise on Kubernetes, driving scalable, reliable installation and configuration processes.

Implemented Jenkins-based regression testing framework for ArcGIS Enterprise, improving release quality and early defect detection.

Authored the “Monthly Linux Tip” blog series for ArcGIS, consistently engaging readers with ~500 page views per post and enhancing Linux user knowledge.

Support Engineer

Redlands, CA | January 2018 - November 2019

Presented troubleshooting presentations for customers at ESRI UC 2019.

Resolved ~800 cases with high-quality customer satisfaction and positive customer surveys.

Mentored implementation and WebGIS analysts.

Software Technical Consultant Engineer

Santa Clara, CA | July 2016 - December 2017

Delivered documentation, code samples, and tutorial videos for Parallel XE 2018.

Presented Intel C++ / Fortran compiler presentations to stakeholders.

Led system administrative tasks for maintaining Intel compiler machines.

Working Skills

Operating Systems

Linux
macOS
Windows

Cloud Computing

AWS
Azure
GCP
Linode

Containerization

Docker
Kubernetes
Helm

Testing

Functional
Regression
Smoke
Sanity
Negative

Tools

Terraform
Git
Jenkins
Jira
Confluence
GitHub

Education

Undergraduate

Degree: B.S. Computer Science & Engineering
University: University of California, Merced
Years: 2012 - 2016